COSMOS_Service Analytics
CASTIS’ Cosmos allows the service operators to monitor key metrics of service quality in real-time, and detect technical issues based on pattern analysis to take proactive actions. Via intuitive web-based UI, operators can obtain information on integrated service quality and insights on users' behavior.
Benefit
Integrated Service Quality Monitoring
Unified platform flexibly integrated with various data sources including server, clients, integrated system
Business Insight from Visualized Data
Visualized data Analysis for efficiency, get business insight on service quality via easy and intuitive UI
Any Environment
Supports both On-Prem and Cloud with wide range of choices for optimized service environment
Multi-Aspect Analysis with keen KPIs
Highly targeted KPIs flexibly customized track multi-aspect of service quality to keep the reliability of the platform
Features
Multi-Aspect
Analysis
Analyze the service with various KPIs
Customized
Dashboard
Intuitive and flexible Dashboard UI
End-to-End Quality
Analysis
From Client to Infra, end to end measurement
Various Data sources integration
SDK, Server Agent
3rd Party Data acquisition
Smart
Alarm
Issue detect and Alarm
Pattern analysis prediction
User behavior analysis
Service analysis on user behavior from client devices